Call our medical advice line!

Have a medical question? Not sure if you need to come in?

VPFW patients have access to medical guidance over the phone! Call us during business hours at 804-897-2100 and press 2 to bypass the call center and be connected directly with our medial advice line. Our experienced certified medical assistants have heard it all – and they’re happy to help you when you need guidance or assistance.

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Virginia Physicians for Women offers you an increasingly rare patient benefit: flexibility. With six locations throughout greater Richmond and the Tri-Cities area, a medical advice line for questions between visits, and on-call physicians for after-hours emergencies, we are here when you need us, where you need us.

Contact Us

Colonial Heights / Prince George office: (804) 520-0205
All other offices: (804) 897-2100
Toll-free: (800) 421-3368
Email: info@vpfw.com
Fax: (804) 897-9074
Set an appointment online: Fill out our Appointment Request Form and we’ll reach out to you to confirm the details.
Patient Portal: log in to myhealthrecord.com. Call  (804) 897-2100 or email info@vpfw.com for assistance with account setup.

Phone Hours

Our staff is available to answer your calls during the following hours:
Monday – Thursday: 8:30am – 4:30pm
Friday: 8:30am – 4:00pm

Due to the high volume of calls we receive on Monday mornings, you may experience an extended hold time if you call at this time. You may find it easier to call after 2pm or set an appointment online.

After Hours

If you have a serious medical concern or think you are in labor after business hours, call 804-897-2100 and follow the prompts to reach one of our on-call doctors. Our answering service will take your message and have an on-call physician promptly call you back.

Office Hours

We schedule appointments during the following business hours:

Monday – Thursday: 8:30am – 4:30pm
Friday: 8:30am – 4:00pm

Locations

VPFW has 6 locations throughout Richmond, Henrico, Short Pump, Midlothian, and Prince George areas. Visit our locations page for addresses.

Emergency

In case of a life-threatening emergency, call 911 or go to the nearest hospital.

Illness and Injury

If you are pregnant and experience a serious but non-life-threatening situation, such as a sudden illness or injury, please call us at 804-897-2100 and press 2 to be connected with our medical advice line to discuss your condition. After hours, call our office and to speak with our answering service. They will have our on-call physician call you promptly.

If you are a gynecological patient experiencing a serious but non-life-threatening situation such as sudden illness, injury, or complications related to a recent surgery, please call us at 804-897-2100 and press 2 to speak with our medical advice line for immediate attention. After hours, you may leave a message with the answering service. You will receive a prompt return call from our on-call physician.

Going into Labor

If you’re pregnant, call us at 804-897-2100 at the first signs of labor. During office hours, press 2 to speak with our medical advice line to receive specific instructions. After hours, call 804-897-2100 and our answering service will take a message for our on-call physician, who will return your call promptly and give you instructions.

If You May Be Pregnant

If you think you may be pregnant, call the office at 804-897-2100 during regular office hours to make an appointment to confirm pregnancy or to schedule your first OB visit. For questions about your condition, our knowledgeable medical assistants will be happy to talk with you during regular office hours.

If you are experiencing troublesome symptoms such as pelvic pain or bleeding, please call 804-897-2100 during office hours and press 2 to speak with a medical assistant. If it’s after business hours, call 804-897-2100 to speak with our answering service, and one of our on-call physicians will return your call promptly.

We know you may need extra help and advice during this time. We are here to help you throughout your pregnancy!