Patient Resources

Virtual Telehealth Visits

When you can’t come in – request a virtual visit

Life is busy and it’s not always easy to come into the office when you need care. Depending on your medical needs, telehealth can often be a solution. We offer virtual telehealth visits as a service for our patients to supplement the traditional ways in which we deliver medical care. Most insurance plans cover a virtual telehealth visit the same way they would an in-office visit. If you have any questions about coverage, please contact your insurer.

With our high-quality virtual telehealth options, you can conveniently “visit” your provider from your own home or office. All you need is a smartphone or a computer with a webcam and a solid internet connection.

Here are some recent patient reviews, mentioning how they felt about their virtual visit:

“This was the first time I have teleconferenced with a doctor. I was impressed with the quality of the video feed, the ease of use, the attention to my problem, and the thoroughness of the overall appointment.” – VPFW patient survey response, March 2020

“This was a telehealth visit, my first one ever and it was great and convenient!” – VPFW patient survey response, March 2020

Virtual telehealth visits can be useful for the following medical care needs: 

  • Initial consultations to determine if patients need to be seen in person
  • Ongoing management of chronic health problems
  • Certain GYN issues
  • Fecal or urinary incontinence (leaky bladder)
  • Urinary tract infections
  • Pelvic floor prolapse or discomfort
  • Dietary consultations
  • Postpartum depression
  • Medication adjustments or refills
  • Follow-up visits

How it works (it’s easy!)

If you are a new patient to VPFW, you will need to submit our New Patient Information Form before you can do a telehealth visit.

When you call us or make an appointment online, let us know if you prefer to do a virtual telehealth visit. Our staff will determine if telehealth is an option depending on the reason for your appointment.

If we move forward with a telehealth visit:

  1. You will receive an email from your provider with a link to join the telehealth appointment. You’ll need a smartphone or computer with a webcam and a strong internet connection.
  2. At the time of your appointment, click the email link to join. Make sure to use either Chrome or Firefox as your web browser if you are using a computer. The first time you join, you will be prompted to give your browser permission to access your microphone and camera. Please do so.
  3. You will be asked to enter your name to check in.
  4. Wait in our virtual waiting room for your provider to arrive.
  5. When your provider arrives, your visit will start!

See video instructions:

Call us at 804-897-2100 or make an appointment online now!