Careers
Patient Coordinator
VPFW is looking for full time Patient Coordinators to join our team at Koger Center. We are looking for associates who possesses excellent customer service skills, a strong work ethic, and the ability to multitask in a high-volume environment.
Essential Functions:
- Complete all functions of patient admission and check out
- Understand and communicate the financial policies of VPFW
- Explain payment plan arrangements with patients
- Collect copayments and balances
- Manage and resolve patient payment concerns or questions
- Collect and coordinate patient insurance policies
- Schedule appointments to accommodate physicians across multiple offices
Knowledge, Skills and Abilities:
- Ability to establish and maintain long-term patient relationships
- Ability to demonstrate good judgment in handling situations not covered by written or verbal instruction and seek guidance as needed
- Ability to perform work within appropriate time frame, accurately and in a timely manner in periods of increased work load and high stress
- Ability to solve patient problems, treat patients with dignity and respect, and respond quickly to patient needs
Education and Experience:
- Previous customer service experience
- Prior medical office experience preferred
- High School diploma or equivalent
How to Apply:
To apply, please send your cover letter and resume to hr@vpfw.com with “Patient Coordinator” in the subject line.